- Login to the FraudLabs Pro Merchant Control Panel.
- Click on the Rules menu.
- Click on the Add Rule button.
- Suppose you want to manual review the orders that the billing country was not the same as shipping country. You can enter the values as below:
- Rule: Billing Country
- Condition: Not Equals To
- Condition Param: Shipping Country
- Action: Manual
- Click on the Save button.
- You can now create an order to test the rule.
- Click on the New Transaction menu.
- Enter the order details, the IP address, shipping information and billing information. Please make sure the shipping country is different from the billing country.
- Click on the Create button.
- Click on the Transaction Search menu and search for the order that you have just created.
- You should notice the REVIEW status.
- Click on the details icon to view the transaction details.
- Under the Manual Review Triggered by Following Rule section, you should see the following description: Billing Country NOT EQUALS TO Shipping Country. Note: This section will display the rule that was triggered during the fraud validation process.
- You can review the transaction details and decide to approve or reject the order.
